Splashtop is a helpdesk software agents use to access a computer and render support. Sometimes during cleanup processes or other activities, you may need to exclude Splashtop from getting closed. Here are some lists that will help you exclude Splasthop's processes...

In-Home WiFi Options

by Spencer Heckathorn | March 21, 2022 | General Computing | 0 Comments

I've started this article a few times. Still, there is so much to consider when picking an in-home WiFi that I'm going to start this article with the most basic setup that I see most homeowners choosing as it is cheap and works with 85% of the typical situations. I...

Office 365 Email Server Settings IMAP POP SMTP

by Spencer Heckathorn | October 21, 2022 | General Computing | 0 Comments

I find myself in many situations where I need to set up a custom app or legacy system with the ability to send out emails, but we just started using Office 365 recently. So here are some of the server settings for different applications that should help keep the mail...

How to Demonstrate Value

May 27, 2023 | General Computing

The original version of this was posted on Hektechnologies in 2017 and was called Take It to the Next Level: Stop Losing to Competitors. I've made some changes and updates, moving the post here as this post will be helpful for knowledge workers. In business and life,...

NIST SP 800-171 Compliance Checklist:

Mar 16, 2023 | General Computing

If you have government contracts involving Controlled Unclassified Information (CUI), you might have to comply with the NIST SP 800-171 guidelines. Managing a business is already a handful, so I read the documentation and created a simplified checklist to help you...

Convert a Physical Hard Drive to a Virtual Hard Drive

Mar 7, 2023 | General Computing

Working with some troublesome systems can frequently be a cumbersome process. These systems can pose particularly challenging situations when the underlying hardware is much slower than what you use. Other times you may have a cloud provider you would like to move...

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